THE EXPERIENCE
What can I expect from the event?
Embark on an immersive expedition exploring the major evolutionary stages of the planet since its origins, and the living organisms that inhabit it. Equipped with a virtual reality headset, your adventure will begin billions of years back in time! Take a trip to the past to admire the landscapes and meet spectacular animals such as immense centipedes, marine reptiles and dinosaurs…
Where is the experience located?
The experience is located at VieVR (next to Zoocade), 11000 Middle Fiskville Rd Ste A1, Austin, TX 78753.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
45 minutes of immersion, but please allow 1 hour total as you will need to drop off your personal belongings and pick up/return equipment.
Will food and beverage be available on site for purchase?
Unfortunately, there won't be food or beverage for purchase at this event.
Is there parking available?
There will be paid parking available.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
ABOUT TICKETS
Where can I get tickets?
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App (available on
Google Play and the
Apple Store) or on the
Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please
contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the
Apple App Store or
Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the
Apple Store or
Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please
contact us and include the ticket ID associated with your purchase. One of our agents will respond to your request as soon as possible, informing you of the next steps to follow. No refunds are permitted under any circumstances. For more information, you can consult our
T&Cs.
Can I make a group booking?
ABOUT ACCESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next few minutes.
Are cell phones permitted inside the VR immersive area?
No, all guests should be quiet in this area and whisper so everyone can enjoy the experience.
Can I bring animals? Are service dogs allowed?
Due to the nature of the multi-user tracking technology, we permit service dogs only for a seated experience to avoid collision with other users in virtual reality.
Is the venue accessible?
Yes, our venue is located within a shopping center that facilitates the access to the experience being entirely wheelchair-friendly.
What are the prohibited items at the experience?
Outside food and beverage, anything that may disturb other patrons.
Are backpacks allowed into the experience?
Yes, we provide lockers to store your belongings although we recommend guests travel lightly.
Is the experience accessible for deaf/visually impaired people?
You can still do the experience with hearing aids, but it will not be possible to link them to the headphones. The experience doesn't offer subtitles.
Is the equipment cleaned between use?
All our headsets are thoroughly cleaned with antibacterial sanitizing wipes after each session.
What if I wear eyeglasses?
If you wear eyeglasses you'll be able to try the experience. Our staff will help fit the headset correctly to accommodate you.
What should I wear?
For your comfort, we recommend dressing comfortably and wearing suitable shoes. Because you will be wearing a VR headset, please refrain from wearing hats or caps.
Can the virtual reality experience be uncomfortable or unsuitable for certain people?
Virtual reality provides a reliable and enjoyable experience, but it may be uncomfortable for some individuals. It's not recommended for those with claustrophobia. People prone to motion sickness may also experience discomfort when using a VR headset. This might lead to symptoms like drowsiness, increasing the risk of injury during real-world activities.
Is it safe to experience this if I'm pregnant?
There are no contraindications from the manufacturer of the VR headsets stating that it is unsafe to experience it while pregnant. However, we recommend you consult your doctor before participating. Please note that during your experience, it is suggested to bend down to access one of the chapters.
Can a person with a heart condition or epilepsy take part in the virtual reality experience?
It is not recommended for a person with a heart condition or epilepsy to participate in the activity.
Can children do virtual reality alone?
The Life Chronicles experience is suitable for families with children aged 8 and above. From 8 to 17 they must be accompanied by an adult. Children under the age of 8 are not permitted to enter the premises and will not be allowed to participate, even when carried by an adult, for safety reasons. The minimum height required is from 4'6" due to safety reasons, any child below won't be allowed to partake in the experience.
Are there chairs available? Can I be seated during the experience/exhibition?
No. The experience is made for you to walk around the space for 45 minutes. For individuals with reduced mobility, wheelchairs are acceptable, however it is not recommended for individuals with limited balance stability.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Yes, we invite our guests to take photos and videos for personal use before or after being in the VR experience itself. Please note, the use of flashes and tripods are strictly prohibited.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings.
Is a coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
Children must be 8+ with a minimum height of 4 feet 6 inches. Entry will be strictly prohibited for any child who is under the required age of 8+.
Will there be an audio guide/ guided visits?
No, but our staff is always available during the experience if there's anything you need.